No. Not as any of those things, and not as part of one.

Workproof lines up photographs you took and puts stage labels and dates on them. It does not assess whether work is correct, whether it meets a standard, whether it is safe, or whether it should pass anything. It makes no judgement about the work at all — not from the photographs, not from what you write in the chat, not anywhere.

Every export carries this line at the bottom and it cannot be removed: “This is a record of work as photographed. It is not an inspection, a certificate, or a statement of compliance with any standard.”

If a job needs an inspection, a test certificate, a sign-off or a compliance statement, that has to come from somebody qualified to put their name to it. This is a record of what you photographed, and that is all it is.

No, and it is built so we cannot.

Three things enforce it. First, the original photograph sits behind a View original button on every single comparison, one press away, always. Second, the before and after frames are put through the same colour handling — if the after frame has been shot noticeably brighter or warmer than the before frame, we flag the gap and make you confirm it before going on, rather than quietly matching them up.

Third, there is no tool anywhere in the product for removing site debris, filling in unfinished work, changing a material colour, tidying up surrounding damage or adding equipment that was not there. Those functions do not exist, so there is nothing to switch off.

We line the photos up. We don't touch what's in them.

Your site photographs are not used to train models. Not ours, not anybody else's.

They are used to produce the record you asked for and nothing else. Location data in the photo file is stripped by default in your browser before anything is uploaded, so the coordinates of a customer's house do not leave your phone.

Job content is kept for 30 days unless you save it to your account, and you can delete any job or your whole account at any time from your account settings. Deleting removes the content from live storage; operational caches clear within 30 days after that.

The full detail is in the Privacy Policy and the Content License.

You do, and you have to.

The chat organises what you tell it into stages and writes captions from your own words. It can get an order wrong, misread which photo goes with which position, or write a caption that does not match what you meant. The camera-position pairing is a best guess and you can regroup any photo by hand.

Nothing is sent to your client until you have read it. Check every stage label, date and dimension before you export — those are typed by you and editable, precisely so they are yours to get right.

Your plan includes an allowance each period: 50 on Free, 550 on Site, 2100 on Crew. A chat request costs 1, pairing photos costs 2, generating or adjusting a comparison sheet costs 5, and a stage-progression video costs 50.

The allowance resets at the start of each period and unused allowance does not carry over. There are no top-up packs and no stored balance to buy — if you run out before the period ends, the only route is a higher plan.

Allowance is a service usage unit. It is not money, it is not stored value, it cannot be cashed out and it cannot be transferred.

Cancel yourself in Billing, in two clicks, with no email and no phone call. You keep access until the end of the period you have already paid for, and it does not renew after that.

Part-periods are not refunded and unused allowance is not refunded, because you are paying for the period rather than by usage. If a generation comes out wrong we will normally re-run it or add allowance back rather than refund it.

If something has gone wrong with a charge, email support@johncharlescontractors.com or call +44 7768808346 before opening a dispute with your bank — we answer within one business day and it is nearly always quicker.

The full terms are in the Refund Policy.